Welcome to Provider

When you need help

Click on the ? mark to see help articles about the page you are on or to search for answers.

Click on an image to zoom in on it, and outside of it to shrink it again.

Use the Provider app to respond to patient messages, manage waitlists, and designate other providers to respond to your patients' messages when you’re away.

1. See The Messages You Need to See

To get the most out of Provider, use filtered list views to triage cases or focus on your own cases.

2. Manage Patient Messages

Message patients, and consult with other providers about a case in an associated internal thread.

3. Prioritize Patients on Waitlists

Change the priority in which patients appear on waitlists.

4. Set up Out-of-Office Responders

Designate other providers to answer your patient messages when you’re not in the office.